No Sound on Your Laptop or Desktop? Try These Fixes First!

Few things are more frustrating than playing a video or joining a call only to realize there’s no sound. If your laptop or desktop has lost audio, don’t panic—here are several troubleshooting steps to diagnose and fix the issue.

1. Check the Volume & Mute Settings

Ensure your speakers or headphones are not muted.
Click on the speaker icon in the taskbar and increase the volume.
Try pressing the mute button on your keyboard (if available).

2. Verify the Output Device

Click on the speaker icon in the taskbar and select the correct output device.
Go to Settings → System → Sound and ensure the correct device is set as default.

3. Check Physical Connections

If using external speakers or headphones, ensure they are plugged in properly.
Try unplugging and reconnecting the audio device.
Use a different port if available.

4. Restart Your Computer

A simple restart can often fix temporary audio glitches.

5. Run the Windows Audio Troubleshooter

Open Settings → System → Sound → Troubleshoot.
Follow the on-screen instructions to detect and fix problems.

6. Update or Reinstall Audio Drivers

Press Win + X, select Device Manager.
Expand Sound, video and game controllers.
Right-click your audio driver and choose Update Driver.
If updating doesn’t work, select Uninstall Device and restart your computer.

7. Check for Windows Updates

Go to Settings → Update & Security → Windows Update.
Install any pending updates and restart your computer.

8. Test With Another Audio Device

Try using external speakers or headphones to check if the issue is with the built-in speakers.
If sound works through headphones but not speakers, the internal speaker may be faulty.

9. Restart Windows Audio Services

Press Win + R, type services.msc, and press Enter.
Scroll down to Windows Audio, right-click it, and select Restart.

10. Seek Professional Help From Us (WARRANTY CLAIM ONLY)

If none of these steps work, there may be a hardware issue with your sound card or speakers.
Consider taking your laptop to us for further diagnosis.

By following these steps, you should be able to resolve most sound issues. If problems persist, a professional checkup may be necessary.

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