Computer Keeps Freezing or Crashing? Here’s What to Do!

A freezing or crashing computer can be incredibly frustrating, but there are several common causes and solutions. Whether it happens randomly or under specific conditions, follow these steps to diagnose and fix the issue.

1. Identify When the Freezing or Crashing Occurs

Does it happen at startup or after running for a while?
Does it crash only when using specific programs or under heavy load (gaming, video editing, etc.)?
Do you get a Blue Screen of Death (BSOD) on Windows or a spinning beach ball on macOS?

2. Check for Overheating

If your computer is getting too hot, it may freeze or shut down.
Use monitoring software to check CPU and GPU temperatures.
Clean dust from vents and fans, and ensure proper airflow.

3. Update or Roll Back Drivers

Corrupt or outdated drivers can cause instability.
Update graphics, chipset, and network drivers via Device Manager or manufacturer websites.
If a recent update caused the issue, roll back the driver.

4. Scan for Malware and Viruses

Some malware can cause freezing or crashes.
Run a full scan using a reliable antivirus or malware removal tool.

5. Check for Corrupt System Files

On Windows, run the following in Command Prompt (Admin mode):
```
bash
sfc /scannow
```
On macOS, use Disk Utility to check and repair disk errors.

6. Test Your RAM and Hard Drive

Faulty RAM can cause random crashes. Run Windows Memory Diagnostic or MemTest86.
A failing hard drive or SSD can also lead to freezes—check its health with CrystalDiskInfo (Windows) or Disk Utility (macOS).

7. Reduce Background Processes

Too many apps running at once can overload your system.
Use Task Manager (Windows) or Activity Monitor (macOS) to close unnecessary applications.
Disable unnecessary startup programs.

8. Reinstall or Reset the OS

If all else fails, reinstalling Windows/macOS might resolve the issue.
Back up your files before performing a reset.

9. Seek Professional Help (WARRANTY CLAIM ONLY)

If none of these steps work, the issue might be a deeper hardware failure, such as a bad motherboard or power supply. Bring your system to us for further diagnosis.

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